Managed Technical Support Services

Our Technical Services therefore specialize in offering infrastructure maintenance services to ensure your investment is adequately protected and that it delivers the intended value to your organization.

Our remote monitoring provides alerts and reports to offer early warning of potential system failures, resource utilisation issues and overall performance reporting. Your Information technology infrastructure will be remotely monitored 24/7 by our state of the art IT Support service monitoring tools with the benefits being:

Maximize Network Uptime: Proactive monitoring and alerting allows you to resolve issues prior to failure;.

Increase Network Security: Integration with leading anti-virus providers, patch management, security auditing, alerting and reporting;

Improved Technological Performance Analyse trends to identify performance issues and upgrade requirements;

Control your Network Assets: Real time asset inventory provides deep visibility into computing and network assets; and comprehensive and easy to read reporting

We offer Support on Laptop and Desktop systems included. Requires a high speed internet connection. All Windows operating systems are supported. Windows 98, 2000, XP, Vista, 7, ect. **Includes; Virus removal & detection, hardware replacement and installation, software installation and troubleshooting. Operating system errors, Blue screen of death fixes, Printers, Scanners, Fax machine installation and diagnostics. Internet connection problems and wifi connection problems.

Along with this, our technical support staff who work 24/7 offer Uganda’s finest technical support. StrikeNET Consults ensures that the tech staff are fully trained and kept up-to-date with technological updates and enhancements allowing them to stay ahead of time!

Managed Technical Support Services

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